Confidentiality policy of the company Patch Pharma s.a. vis-à-vis your personal data.
Respect for privacy
The purpose of this page is to explain our policy regarding the personal data you are liable to leave us when you visit our site. We are very keen to protect your privacy and ensure the confidentiality of the information you pass on to us. The company s.a. Patch Pharma will never sell, rent out or divulge the data of the site’s users to third parties.
In accordance with the law of 8 December 1992 on the protection of privacy with regard to processing personal data, amended by the law of 11 December 1998 transposing Directive 95/46/EC of 24 October 1995 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free circulation of these data, the data that you send us are intended to ensure the follow-up of your order or dossier within the company s.a. Patch Pharma. The other conditions applying to Patch Pharma’s confidentiality policy are as follows:
Gathering of information
When you use our website to find information, download documents, ask for advice or subscribe to our newsletter, the company Patch Pharma may ask you to provide specific information by means of a form. Personal data marked with an asterisk (*) are necessary for orders to be processed or services to be performed. By deciding to key in and submit the information required when it is requested, you agree to the company Patch Pharma gathering and using this information with the aim of offering you the services described below.
How we use the information you give us
Any information gathered by the company Patch Pharma will be used to improve our services and our website or to communicate with you in the form of newsletters and advertisements if you give us permission to do so. The company Patch Pharma uses the information and/or the e-mail address for internal use only, and does not sell, rent out or give out this information to third parties.
Monitoring activity on our website and in our newsletters.
A cookie is a small text file (max. 4 KB) sent by a Web server to a Web browser. Cookies enable the server to remember specific pieces of data. The data contained in a cookie can only be read by the Web server that initially sent the cookie.
When you connect to Patch Pharma’s server, we use a temporary cookie (one not stored on your hard disc). It is only used to identify your connection (IP address, country, date, time and length of the connection, pages visited, etc.). It does not contain any personally identifiable information. These data are processed for statistical purposes and in order to improve the site and the service offered. They are not sold, rented out or transferred to third parties.
When you connect to Patch Pharma’s server, we use a cookie stored on your hard disc, which will be read by the server when you visit our site on subsequent occasions. It makes it possible to identify you and avoids you having to provide information that has already been given (when you fill out a questionnaire or for choosing the language, for example). This cookie is kept for several years, unless you delete it.
The use of cookies enables the company Patch Pharma to gain a better understanding of the users’ activities. This information is important, since it enables us to continue to offer products and services that meet your needs and demands most effectively. The data reflecting the behaviour of visitors to our site are compiled in the approved form and do not represent easily identifiable individual information.
The security of your personal data
The company Patch Pharma regards the protection of the personal data you supply us with as very important. Personal data are stored in restricted-access servers controlled by passwords. When important information is transferred on the Internet, these data are protected by means of encryption, more specifically by use of the Secure Socket Layer (SSL) protocol.
However, there is no such thing as watertight security on the Internet and we cannot guarantee that data transfer will be impenetrable or hacker-proof. Internal data are shared by means of secure transmissions and kept in secure databases. The company Patch Pharma undertakes to make every endeavour to protect your personal data, in particular in order to ensure that they are not distorted, damaged or communicated to unauthorised third parties.
The company Patch Pharma may use certain external companies to carry out services on our behalf. We only forward to these companies the personal information necessary for the services required to be performed. These companies are not authorised to use this information for other purposes.
Extranet/Intranet
If the site includes restricted-access pages, a user registering on the site will be assigned an identifier (APB) and a password. The user must keep his account number and/or password secret. He is responsible for all use of his account, irrespective of whether or not he has actually given express authorisation for said use.
Newsletters produced by the company Patch Pharma
Registration: Subject to your prior and explicit registration, your e-mail address will be used to send you one or more of our newsletters. The purpose of this is to send you information on our services, activities, latest news, and new content published on our website.
De-registering: You are entitled to opt no longer to receive the Patch Pharma newsletter, without having to give explanations, either by de-subscribing directly in the e-mails you receive, or by visiting our subscription centre which lists all the newsletters to which you are subscribed and enables you to unsubscribe or change your choices.
You can open a subscription centre session after having sent your e-mail address to the company Patch Pharma and once your request has been handled by our system.
Filling in a form on the website of the company Patch Pharma
Additional information which we may ask you to provide when you choose other kinds of activities on our site: your name, your postal address, your e-mail address, your telephone and fax number and personal characteristics enabling us to deal with your request. This request for information will be optional.
Contact
If you have any questions regarding the collection and handling of your personal data, or wish to take issue about this, you should send an e-mail to: info@patchpharma.com
You can also send a letter to the following postal address:
Patch Pharma s.a.
Rue du Progrès, 1
1400 Nivelles
Belgium
The company Patch Pharma s.a. undertakes to reply reasonably promptly.
© 2010 - 2011 Patch Pharma
